About Us

History

As Comfort Systems USA grew to encompass over 45 companies nationwide, Strategic Accounts became the central hub for coordinating services across this vast network. It enabled clients to access:

• Standardized service protocols
• Centralized project oversight
• Streamlined communication and reporting

This structure allowed Strategic Accounts to deliver consistent quality and performance, regardless of location, while leveraging local expertise from Comfort Systems USA’s regional teams.

Initially focused on HVAC installation and maintenance, Strategic Accounts expanded its offerings to include:

• Energy Management Systems (EMS)
• Building automation and controls
• Preventive and predictive maintenance
• Asset lifecycle management
• Emergency service coordination

These services were tailored to reduce operational risk, control costs, and extend the life of critical infrastructure for large-scale clients.

In the 2010s and beyond, Strategic Accounts embraced digital transformation:

• Implementing data analytics to track performance and energy usage
• Offering custom dashboards for client visibility
• Supporting sustainability goals through energy optimization

This shift positioned the division as not just a service provider, but a strategic partner in facilities management and operational efficiency.

Based in Indianapolis, Indiana, Comfort Systems USA Strategic Accounts continues to serve as a cornerstone of the company’s national strategy. With nearly three decades of experience, it remains dedicated to helping clients protect assets, manage budgets, and ensure consistent service across their portfolios.